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5.25" Intel? Celeron M 1GHz 512Kb cache VGA/ LVDS
5.25" Intel? Celeron M 1GHz 512Kb cache VGA/ LVDS
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01.486 Industrial Baby AT Motherboard, 8MB SDRAM
02.5.25" Intel? Core?2 Duo CPU, Dual VGA, LVDS
03.200W ATX DCDC Isolated Power Supply 10-32Vin
04.486 Industrial Baby AT Motherboard, 32MB SDRAM
05.Intel 486DX4-100 CPU
06.ESA 486 Motherboard, Industrial Baby AT, 0k Cache
07.486 Industrial Baby AT Motherboard, 128MB SDRAM
08.CPU Heatsink & Fan, Custom for ESA TF-486 Motherboard
09.Hard Drive, IDE, 2Gb+
10.32mb EDO SIMM
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Electronic Solutions Associates (ESA)
Product Return Policy
Returned Material Authorization (RMA) Numbers
  1. Customers must obtain a valid RMA number before shipping product back to ESA.
  2. Download and complete the RMA form from the ESA website and fax the printable form to ESA.
  3. ESA will analyze the data and issue an RMA number if eligible.
  4. After receiving the RMA number from ESA, follow the instructions outlined below or on the RMA form. Ship to the address on the form.
  5. The RMA number must be marked on the shipping label and the shipping paperwork that accompanies the shipment.
  6. Product shipped to ESA without an authorized RMA number will be refused or returned C.O.D.
  7. RMA numbers expire 30 days after the issue date.
  8. ESA RMA numbers are linked to specific products, quantities, and invoice numbers and invoice dates when issued. Shipments that deviate from the original product type, quantities, and invoice numbers and dates will be refused or returned C.O.D.
  9. All international sales are final with the exception of Canada and Mexico.

Returned Material Packaging Instructions

  • ESA recommends using United Parcel Service (UPS) for shipments. Federal Express (FedEx) is also acceptable.
  • Returned material should be should be packed in the original packaging or equivalent.

Shipping Payment

  • The customer prepays all inbound shipping charges for in-warranty and out-of-warranty returns.
  • ESA is not responsible for damage incurred during in-bound shipment.
  • Warranty returns will be shipped to the customer via ground. If alternate shipping methods are needed, customer will pay shipping expense via C.O.D. or collect.
  • The customer prepays all outbound (from ESA) shipping charges for out-of-warranty returns.

Freight Claims and Shipment Damage

  • For original items shipped to a customer as "prepaid" where damage was discovered on delivery,  ESA  will assist the customer, after immediate notification, with the damage claim.
  • For original items shipped to a customer as "freight collect" or by other methods, the customer should contact the carrier to initiate the claims process. ESA will assist where feasible.
  • When ESA receives a damaged RMA shipment they will notify the customer immediately. The customer should contact the carrier to initiate the claims process. ESA will assist where feasible Claims are generally coordinated by the party that originated the shipment.

Out of Warranty Repair Services

  • ESA provides written repair estimates before repair work commences.

Returns for Credit
To receive credit for standard product, the product must be in resalable condition complete with original packaging, documentation and accessories. Requests for credit returns must be made within 14 days of the original shipment. ESA will maintain sole discretion in determining the condition of the product returned for credit upon evaluation.

  • Credit may be refused for any of the following conditions:
    • Wrong user settings or configuration. (Denied or accepted with additional charges).
    • Improper packaging and/or handling.
    • Natural disaster related product damage (beyond repair).
    • Removal or modification of product identification labels.
    • Product altered, abused, disassembled, repaired, or modified (without ESA authorization).
    • Accidental damage.
    • Product used for purposes outside design boundaries.
    • Harsh operating environment.
    • Lack of proper maintenance.
    • ESA is not responsible for loss of data associated with digital storage media whether due to hardware failure or other reason.
  • ESA has no obligation to accept RMA requests for mistakenly ordered items. Exceptions may be considered based on an individual basis. 
  • A minimum 15% – 30% restocking fee will apply. Return requests will not be accepted for items shipped more than 30 days prior from the date of the request.

Returns for Repair

  • Warranty repair or replacement may be refused for any of the following conditions:
    • Wrong user settings or configuration. (Denied or accepted with additional charges).
    • Improper packaging and/or handling.
    • Natural disaster related product damage (beyond repair).
    • Removal or modification of product identification labels.
    • Product altered, abused, disassembled, repaired, or modified (without ESA authorization).
    • Accidental damage.
    • Product used for purposes outside design boundaries.
    • Harsh operating environment.
    • Lack of proper maintenance.
    • ESA is not responsible for loss of data associated with digital storage media whether due to hardware failure or other reason.
    • Items are found to be working. (Products will be returned at customer’s expense).
  • Non-warranty repair or replacement will be at ESA standard rates.
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